Business Directory FAQ

Frequently Asked Questions (FAQ)

How do I start the process of adding my business to the directory?

Start by selecting "ADD YOUR BUSINESS" from the main menu: https://alaskasmarketplace.com/add-your-business

Next, choose the business listing package you want (either the BASIC or PREMIUM package) by clicking the SELECT PACKAGE button.

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How do I navigate the first tab (GENERAL INFO) when listing my business?

The first tab of the listing process is: GENERAL INFO

In this tab, you will enter the BUSINESS NAME, your WEBSITE ADDRESS and provide your business DESCRIPTION.

Keep in mind that you will want to be fairly detailed in the description to include the types of products and/or services you offer.

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How do I navigate the second tab (DETAILS) when listing my business?

The second tab of the listing process is: DETAILS

In this tab, you will enter the CATEGORIES and BUSINESS HOURS.

To select the busines categories, follow the process below. Keep in mind that you can select up to 3 categories (one primary category and a couple additional if needed):

  1. Click in the first "Category" field to bring up the dropdown list to select from. The first category you want to select is your PRIMARY / MAIN category. You can either browse the list and select the one you want when you see it, or you can also start typing and it will quickly show you any matching categories. Select a category:

    how to select categories 01

  2. Next, select the second and third categories by clicking in the white space of the "Category" field again to bring up the list. Select another category and repeat this process a third time, if needed:

    how to select categories 02

  3.  Finally, select the business days and hours of operation and continue to the next screen when you are finished.
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How do I navigate the third tab (LOCATION) when listing my business?

The third tab of the listing process is: LOCATION

In this tab, you will enter the business ADDRESS and ensure the MAP MARKER is correct (for businesses with a physical location).

To enter the busines address, follow the process below:

  1. Click in the first grey field that says "Enter your address for auto completion". Enter your address as shown in the example screenshot below. After you enter enough of it, the system should show you the "auto completed" address that you can select from the drop-down list. When you select the auto-generated address from the drop-down list, it will autmatically enter everything into the remaining fields for you.

    This is especially important to enter the address this way for businesses with a physical location that you want to sowcase on the map. NOTE: If you do NOT have a physical public location, you can simply enter your address in the fields below the grey box as normal:

    how to select categories 01

  2. After the address is properly entered, scroll down to view the map marker and just make sure that it is correctly placed (in red below). It should be very precise according to the address you entered above, but know that you can move it around if needed.

    NOTE: If your business does NOT have a physical location, make sure to select YES for the option (in blue below) to "Only publish my city, state, and country". This will prevent a map marker from being displayed:

    how to select categories 02

  3.  After your location has been entered, continue to the next screen.
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How do I navigate the fourth tab (CONTACT) when listing my business?

The fourth tab of the listing process is: CONTACT

In this tab, you will enter the primary business TELEPHONE info, primary account EMAIL ADDRESS, individual CONTACT PERSON to display on the listing, and the business SOCIAL MEDIA URL's.

  1. First, enter the primary general business contact information. Note that although it will not be shown publically, the email address entered here is very important because it will be the registered account email address on our website. That means that any corospondence (including contact messages from users) from our website will be sent to this email.

  2. Next, if you would like to specify a contact person on your listing, you may enter them in the next "Business Contact Person" section.

  3. Finally, enter any social media account links you may have for your business. Make sure to use the FULL URL. For instance, if we were entering a Facebook page URL, it would look like the following: https://www.facebook.com/yourbusiness.

  4. Continue to the last page after completion.
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How do I navigate the fifth tab (MEDIA) when listing my business?

The fifth tab of the listing process is: MEDIA

In this tab, you will enter the business LOGO, and the listing COVER IMAGE.

  1. First, upload the primary business LOGO in the first "Add image to represent your listing" section. Note that a square logo image format works best here.

  2. Next, upload a COVER IMAGE that will be the top main background image of the listing profile. Note that a rectangular image format works best for the cover image.

  3. When you are completed, click the SAVE button, which will prompt you to either register a new user account in the system, or log in to an existing account. After logging in, you will be taken to the final payment page to complete the process.
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