Frequently Asked Questions (FAQ)
- Do I have to pay to post ads?
No! We will never require any payment to post basic classified ads at Alaska’s Marketplace. There are always a few special options when posting your ad (Featured / Move to Top / Bold / Special / Etc) that we do charge for, but they are never required. Just keep in mind that these special options pay our bills to keep this site going and will help your ad stand out and be found easier.
We ask business owners to list their business on our business locator. That way they are easier to be found and help keep the site running.
- Does Alaska's Marketplace own anything being sold?
No. This site is just classifieds where individual users or businesses post their own items or business and other users contact them for private sales or services. We do not sell anything directly or be involved anyway in the transaction, outside the medium to bring buyers and sellers together.
- Is there anything I cannot advertise?
Anything illegal is prohibited. Alaska’s Marketplace is a site to sell tangible items or services only. We do not allow for personal dating ads or trolling for hookups or anything of that nature. Also, pornography is prohibited in all forms. No vulgar language will be tolerated either.
- Why was Alaska's Marketplace created?
Alaska’s Marketplace was created to provide Alaskan’s with a free place to buy, sell or trade their personal items and to bring businesses an affordable venue to advertise. Alaskans deserve a professional place to conduct business where they don’t run the risk of being harassed or traumatized.
- What if I didn't receive my account activation email?
Do not worry. First, make sure to check your junk mail folder(s). If you still cannot locate the activation email, just click "Contact" at the top of our site and shoot us a message. We will be happy to manually activate your account for you quickly.
- How long are my ads posted for?
At this time, all ads expire 90 days after posting. You can re-list the ad after 10 days which will automatically bump it to the top of the list again. All paid promotions for your particular ad expire after 30 days and will need to be renewed if you want to keep the ad promoted for a longer term.
- How do I bump my ad to the top?
All new ads are initially posted at the top of the list (underneath any paid promotions) and are active for 90 days. After 10 days, you can relist the item and that will automatically post it at the top of the list again. During the 10 days, the only way to bump your ad to the top of the list is to pay a small fee. To do that, while logged into your user account, select "My Account" from the menu at the top of the page. From there, you will see a list of your ads. Beneath each ad is a button to "Bump to top of list". Remember, after 10 days, it’s free to bump and during the 10 days, a small fee will be required.
- How do I delete my ad after it sells?
To delete your ad, you must first login to your account by selecting "MY ACCOUNT" from the main menu. After you are logged in, you will see a list of all your current ads. Each ad listing will have a "DELETE" button underneath it.
- How do I renew my ad?
Ads are active for 90 days and can be renewed (bumped to the top) with one click every 10 days. To renew your ad, you must first login to your account by selecting "MY ACCOUNT" from the main menu. After you are logged in, you will see a list of all your current ads. Each ad listing will have a "RENEW" button underneath it.
- How do I delete my user account?
If you are certain you want to permanently delete your account, simply Contact Us with the request. We will remove your account and send you a confirmation email after it has been completed.
NOTE that all of your current ads and images associated with those ads will all be deleted from the system.